Privacy & Data Protection Policy

Organisation: Snowdrop Argyll (formerly Multiple Sclerosis Centre Mid Argyll)

Last updated: 2 February 2026

Introduction

This policy explains how we collect, use, and protect your personal information when you engage with our services or contact us through our website.

Our Commitment

We are committed to protecting your privacy, handling your information responsibly, and creating a safe, respectful environment for everyone involved in our activities. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

We collect only the minimum personal information necessary to deliver our services. This may include:

- Name
- Contact details (such as telephone number, email, or address)

For most of our programme delivery, information is collected using paper forms and stored securely. We may also receive contact details if you contact us by email or through our website.

How We Use Your Information

We use your information to contact you about activities, sessions, or events and to support your participation in our programmes. We process your data based on consent and legitimate interest. We do not sell or share your data with third parties for marketing purposes.

How We Store Your Information

Paper records are stored securely in locked storage. Access is limited to authorised staff and volunteers. Electronic communications are kept only as long as necessary. When information is no longer required, it is securely destroyed.

Photos and Media

We may take photographs during activities to promote our work. We ensure consent is always obtained, no identifying details are shared without permission, and consent can be withdrawn at any time.

Website and Social Media

If you contact us via our website or email, we will only use your information to respond to your enquiry. Our website may use basic technical cookies or analytics to function. Social media interactions are governed by those platforms’ policies.


Cookies Policy

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Website

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:Information about your browser, network and deviceWeb pages you visited prior to coming to this websiteWeb pages you view while on this websiteYour IP addressSquarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Analytics

This website collects personal data to power our site analytics, including:Information about your browser, network, and deviceWeb pages you visited prior to coming to this websiteYour IP addressThis information may also include details about your use of this website, including:ClicksInternal linksPages visitedScrollingSearchesTimestampsWe share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Forms

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our website hosting provider, so that they can provide website services to us. We also share this information with Gmail for storage and correspondance.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:Information about your browser, network, or deviceInformation about this site and the page you’re viewing on itYour IP address


Safeguarding and Wellbeing

We are committed to providing a safe, inclusive, and respectful environment. If concerns arise, we may share relevant information with appropriate services to protect wellbeing, following legal responsibilities.

Your Rights

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent at any time.

Policy Review

This policy is reviewed regularly to ensure it remains accurate and appropriate.

Contact Us

Karen McCurry
Centre Manager
01546 606 303
snowdropenquiries@gmail.com